Privacy Policy

Pilot Mountain Unites, operator of One Kind Favor ("we", "our"), respects your privacy on onekindfavor.org.

1. Information We Collect

You provide: name, email, phone, and message contents including help requests and volunteer applications.

Automatic: IP address, browser type, pages visited, referrer, cookies.

2. How We Use Information

• Process help requests and match with volunteers/donors
• Coordinate volunteer and partnership inquiries
• Process donations through Pilot Mountain Unites
• Improve platform and communicate program updates
• Google Analytics and Google Ads (with consent where required)

3. Confidentiality of Help Requests

Personal stories and financial details shared in help requests are kept strictly confidential. We do not publish identifying information without explicit written consent.

4. Cookies

See our Cookie Policy.

5. Sharing

• Matched volunteers/donors (limited info, with consent)
• Google LLC (Analytics, Ads)
• Payment processors for donations
• Legal authorities when required by law

We do not sell personal information.

6. Your Rights

Request access, correction, or deletion at privacy@onekindfavor.org.

7. Contact

Pilot Mountain Unites
115 E Main St, Pilot Mountain, NC 27041
privacy@onekindfavor.org